How to make a probabilistic model behave like a reliable business tool. Last week you drove a coding agent and saw its harness. This week we zoom into one layer — the instruction layer — because it is the highest-leverage, lowest-cost skill in the entire stack.
Same model. Same 20 messy vendor emails. The only thing that changes is the prompt. (Illustrative teaching example — you’ll reproduce this effect yourself in the hands-on.)
When an LLM feature underperforms, there is an ordered menu of fixes — and the price rises steeply as you go down it.
| Fix | Cost | Speed | When |
|---|---|---|---|
| 1 · Edit the prompt | Free | Seconds | Always start here |
| 2 · Add few-shot examples | Free (a few tokens) | Minutes | Format or edge-case misses |
| 3 · Better context / retrieval | Engineering time | Days | Model lacks the facts (Week 7: RAG) |
| 4 · Fine-tune | Data + compute + upkeep | Weeks | Consistent style at scale, hundreds+ examples |
| 5 · Wait for a new model | — | Quarters | Not a strategy |